International

RemoteServiceForum

Februar.2013
in Karlsruhe
2. International meeting
conference language english
Call for Paper

Marketstudy
Remote and advanced service tools and business models 2014
language english
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All participants of the studie get a discount of 50% on offering price 780.- € by end of 2012.
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Our LIFE service product documents can be customize for your company. Project marketing and organisational documents are the tool to fasten your project and reduce ressources and costs. Training for sales and hotline ingenieurs forces fast business success.
Which is the best way to find out more about LIFE.

1. Send a e-mail
2. We discuss in a remote prasentation idea of, benefits and what does it mean for your project / company.
3. We discuss the next steps.

RemoteServiceForum 2011

Meeting remote service technology.
The congress for remote and advanced tool.
more info

DVD with prasentation for the hole day and additional all english and german prasentation from the last 10 remote events
390.- €
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History

Agenda / Prasentation

RemoteServiceForum goes international
22. Feb. 2011 IHK Karlsruhe, Germany

1.Annual Remote Service Technologie Meeting
The congress for remote and advanced service tools

Conference language: Englisch

Technology: Remote Service Plattforms, Condition-
Monitoring, knowledge Datamining with Best-practice of projects and suppliers

The actual agenda and further information can be found here:
Download here

Best-practice corporate workshops, the fastest way to strong profit margin remote transactions and for a fast introduction at operators. Additional information also at www.khsauter.de.

From previous events, you can purchase conference and thematic volumes afterwards.

The research report "Remote Service 2012" on trends, technology, organization and service is also available at http://www.remoteserviceforum.de

RemoteServiceForum goes international

Since 2005 the RemoteServiceForum takes place 1-3 times a year in Germany. In 2010 this event was held two times in Karlsruhe and one time in Hamburg in collaboration with the ISS – International business school for service management.

With the “Remote Technology meeting” the event becomes an international one. Our vision is still the same as in the last 4 years: Experience and best practice from service- and maintenance-suppliers combined with ideas, concepts and project examples form successful vendors. Panel discussions and the unique idea of the “Marketplace Information” are leading to an open and familiar discussion with each other. Participants from small and big companies appreciate the unique atmosphere of this event.

Marketplace Information

It’s not just an exhibition – it’s much more. Participants discover the different concepts, discuss with other participants the pros and cons and discover the access for interesting discussions and best practices.

Information here

Moderation: Prof. Dr. Klaus ten Hagen, DecisionOptimization GmbH
8:30	Coffee / come together
9:00	Salutation Karl-Heinz Sauter, business executive, Karl-Heinz Sauter Services und Consulting GmbH
Remote Plattforms – more than just VPN
9:30	Remote Platforms – more than just VPN Dr. Robin Just, Leiter cRSP Product Management, Siemens IT Solutions and Services GmbH
10:00	Advanced Service Projects with Remote Service and ConditionMonitoring Audi Lucas, Service Systems Program Manager, GE Jenbacher, customer of Axeda Corp.
10:30	Remote Service: High potential business-enabler in global markets Bernd M. Volkmer, technical leader, symmedia GmbH
11:00	panel discussion and intermission
Platforms for ConditionMonitoring and Teleservice
11:45	e-maintenance based on a web portal for solar energy powersupplies Karl-Heinz Korupp, Managing Director, SET GmbH
12:15	Remote Managed Services Dieter Speidel, CEO, Xeronics AG
12:45	panel discussion and lunch break
Condition Monitoring from different points of view
14:15	Remote Condition Monitoring and Teleservice Martin Buber, Marketing & Sales Manager, Microtronics Engineering GmbH
14:45	Condition Monitoring – local or remote? Dr.-Ing. Joerg Deckers, Mechanical Drives, Siemens AG
15:15	mobile solution – for fast and effective service and maintenance Carsten Wehner, Business Unit Manager Products, HEITEC AG
15:45	panel discussion and intermission
Add-on technologies for remote solutions
16:30	Knowledge management in service and maintenance Eddie Mönch, Chief sales officer, ontoprise GmbH
17:00	How to find the deterioration needle in the log haystack? Prof. Dr. Klaus ten Hagen, business executive, decisionOptimization GmbH
17:30	Suppliers and speakers Panel discussion and summary
champagne reception